iamgreenminded.com Customer Service


Shipping & Delivery

We ship USPS, our normal time frame of shipping out products is 4-8 business days. If shipping internationally, any additional customs charges are the responsibility of the buyer.


Product & Colors

We try our best to represent the color of our Ella Rose Minerals makeup as accurately as possible. Due to different settings on computer monitors, there may be a slight difference in the color the monitor conveys and the color you receive. Please take advantage of the tester sizes we offer before ordering a larger size.


Returns & Replacements

Return Policy: Due to hygienic reasons, products are returnable only in the event of shipping error. We then will pay for shipping and gladly reship the new item. All sales are final after two weeks. If packages are damaged upon receipt, you must contact the shipping carrier immediately in order to make a claim as we can not take responsibility for damaged packages. Unfortunately, we are not responsible for lost, damaged, or stolen items in the mail. We will work with you as much as we can, when desired we can provide proof that the item was shipped out to you. If shipping internationally, any additional customs charges are the responsibility of the buyer.


Ordering

There is no minimum order required to purchase from iamgreenmined.com. If you have any questions please feel free to contact us.